Based on more than 25 years experience of agency activities with containers, tankers, general and bulk cargo vessels, passengers and cruise ships, we can offer high level of following services:

 

 

1. Port operation for liner container vessels

 

• Notifying the line with container terminal facilities.

• Special arrangements with pilots and tug boats to attend the vessel properly upon arrival and after complete operation.

• Regular pre-arrival notifications to cargo receivers.

• Advise the line and other agents at the other ports with the local rules of the customs, port and others to avoid unexpected fines.

• Preparing the discharging bay plans, other documents and submitting same to the container terminal prior vessel's arrival.

• Preparing the loading bay plan with all container details during vessel's operation and dispatch same by EDI to the line upon vessel's sailing.

• Up to date container tracking system enabling the line/client to trace the present status of each container.

• Regular notification to the shippers after loading their shipments till shipment's arrival at port of destination.

• Full coordination with terminal's stevedores to expedite container operation.

• Empty/full containers storage facility at our private yards with competitive container storage rates.

• Monitoring the condition of the container while receiving from consignees/shippers, notify the line in case of any damages observed.

• Assist the line for the full overdue containers and arrange for cargo de-stuffing/destruction enabling the line to reutilize the containers.

 

 

2.  Port operation for other types of vessels (Tanker, bulk, cargo, cruise, etc) calling ports on Liner/Tramp basis.  

 

• Detailed D/A estimation prior vessel's arrival according to port tariff.

• Permanently updated and detailed information about ports and cargo berths (depths, capacity, kinds of handling cargo, rates …etc)

• Advise master with the port rules and necessary precaution in order to avoid any fines in case of breaching the port rules.

• Sending regular pre-arrival notification to cargo receivers/shippers.

• Sending the Notice of Readiness to cargo receivers/shippers.

• Legal advisor to our principals in case of any dispute or cargo claims with any party.

• Attending the draft survey of the bulk carriers prior commencing and after complete operation.

• Attending cargo calculation and tanks' sounding for the tankers.

• Continuous supervision during cargo handling of vessels at the port. Timely and full reports to the principals about vessels handling.

• Cargo and ship's survey and tally services.

• Issuing the statement of facts according to the actual events during vessel's port stay.

• Quick dispatch of the final statement of account after vessel's departure with all the supported invoices.

 

 

3. Suez Canal transit representation

 

• Calculation of competitive proforma of disbursement account.

• Up to date reporting of the transit prospects prior arrival.

• Updating the principal and vessel’s master with the Suez Canal Rules of Navigation.

• Recommendations for ship’s expenses/transit tolls saving.

• Proper attendance to the vessel upon arrival and prior clearing the Suez Canal through our qualified staff at Port Said and Suez office.

• Coordinating with all vendors/bunker & provision suppliers to ensure smooth delivery without delaying the vessel on her normal convoy.

• Prompt settlement after receiving the actual transit tolls invoice.

• Advise the owners of Suez Canal circulars concerning the rebates on the transit tolls and how to apply for same.

• Arrange of spare parts delivery during vessel's transit

• Proper reporting to the principals with the actual transit timing.

• Update the principals with any news/circular.